Below are some of the most commonly asked questions regarding student Chromebook usage. If you have a question that isn't addressed here, or need further clarification, please email the Technology Department.
How should my student take care of their Chromebook?
Chromebooks are to stay in the school-issued case at all times. No stickers are allowed on the Chromebook, as they may void the device warranty. Do not mark or draw on the device. Take care to keep liquids and food away from the Chromebook.
What happens if a Chromebook needs repaired?
Students may download a repair form or get one from their building office. This form must be completed and signed, and returned to the main office. Payments must be submitted through MySchoolBucks to initiate the repair. Most repairs can be completed in 24-48 hours.
How much does a repair cost?
Screen repairs, damage from accidental falls, and charger replacements are $30. If Chromebook is mishandled or lost/stolen, a larger fee may be applicable at the discretion of the building administrator.
Do I pay a fee for each repair?
If your student is enrolled in the school’s insurance program, there is a deductible per each occurrence. The repair fee must be paid before the Chromebook is returned to your student.
How do I make a repair payment?
All repair fees are accepted through MySchoolBucks. Upon logging in, you will see a checkbox listing for technology repairs.
What if my student’s Chromebook is lost or stolen?
Please contact your building administrator as soon as possible. A police report may need to filed depending on the situation.
How do I monitor on what my child is accessing on their Chromebook?
Each student has been assigned a permanent own username and password. These passwords are available through your building administrator as needed. We encourage parents to be involved in their student's online activity.
Is my child’s Chromebook web filtered?
Yes, we utilize the premier web filtering solution on Chromebooks called GoGuardian. This filter provides 24-hour web filtering at school and at home. Teachers and administrators can monitor students in real-time at school for extra accountability.
What if my child can’t stay on task?
With GoGuardian, there is a solution called the penalty box. When a student account is in the penalty box, they can only access content (as set by administrator) relevant to their class work and collaboration.
What happens if my child tries to access inappropriate content?
Building administration and the technology office monitor activity through GoGuardian. We understand that students sometime make mistakes. Open communication with your child and parents/guardians is route we take in this scenario. Frequent issues in this area may result in the student account being placed in the penalty box for the duration of the school year.
What kind of sites are blocked?
We use the best filtering software available for our students' safety online. Netflix and other types of streaming sites that may have mature content are blocked. Music streaming sites are also restricted. Please remember the school cannot control your student's activities on their personal cell phone. We recommend sharing your internet usage expectations with your student and having frequent conversations about appropriate technology use at school and at home.